Metric Selection Intensive
A four-session workshop that trims vanity metrics and locks a service-level indicator set your team can defend.
Courses
Programs built around IT service health views
Each program treats visualization as an operational skill: choosing signals, shaping boards, and explaining risk to people who do not live in your observability tool.
Service Health Dashboards
Flagship cohort: design, critique, and ship a multi-layer health board tied to your real services.
Stakeholder Health Briefings
Turn ops boards into weekly narratives for product and finance partners without flattening the technical truth.
How cohorts run
Live sessions sit alongside async critiques. You bring anonymized exports or synthetic datasets if production data cannot leave your network. Malaysia-based facilitators schedule across MYT with recorded options for distributed teammates.
Who typically joins
SRE and NOC analysts, ITSM reporting owners, platform engineers inheriting messy Grafana estates, and analytics leads asked to “make services look healthier” without a shared definition of health.
Unsure which track fits?
Send a short note about your stack and audience size — we will recommend a path.
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